Effective Date: 05/20/2025
At Protein Meal Lab, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable privacy laws in the United States, including the California Consumer Privacy Act (CCPA).
1. Information We Collect
We collect the following types of personal data when you use our website or interact with our services:
- Personal Identification Information: Name, email address, phone number, billing and shipping address.
- Usage Data: Information on how you access and use our website, including device information, IP address, browser type, and page visits.
- Cookies: We use cookies to enhance your user experience. For more details, see our Cookie Policy.
2. How We Use Your Data
We use the data we collect for the following purposes:
- To provide, improve, and personalize our services
- To process transactions and send order-related information
- To communicate with you, including sending promotional materials (only if you’ve opted in)
- To comply with legal obligations
- To improve our website and user experience
3. Legal Basis for Data Processing (EU – GDPR)
Under the GDPR, we process your personal data based on the following legal grounds:
- Consent: You have consented to our use of your data for specific purposes, such as subscribing to our newsletter.
- Contractual Necessity: We process your data to fulfill a contract, such as processing orders or providing customer support.
- Legitimate Interests: We may process your data for legitimate business interests, such as marketing and improving our services, unless your rights override those interests.
- Legal Obligation: We process data to comply with applicable legal requirements.
4. California Privacy Rights (CCPA)
If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA), including:
- Right to Know: Request details about the personal data we collect, including categories, purposes, and sharing.
- Right to Delete: Request deletion of your personal data, subject to certain exceptions.
- Right to Opt-Out: Opt out of the sale of your personal data. We do not currently sell personal data. If this changes, we will provide an option to opt-out.
- Non-Discrimination: You will not be discriminated against for exercising your rights.
To exercise any of these rights, please contact us at [email protected].
5. Your Rights Under the GDPR (EU and UK)
If you are located in the EU or UK, you have the following rights:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data under certain conditions.
- Right to Restriction: Request that we limit how we process your personal data in specific cases.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests or for direct marketing.
- Right to Withdraw Consent: Withdraw your consent at any time when processing is based on consent.
6. How We Protect Your Data
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the Internet or electronic storage is entirely secure.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.
8. Sharing Your Data with Third Parties
We may share your data with trusted third-party service providers for essential business operations such as payment processing, email marketing, or analytics. These providers are contractually obligated to handle your data securely and in accordance with this Privacy Policy.
We may also share your data if required by law or to protect our rights and safety.
9. International Data Transfers
Your personal data may be transferred to and processed in countries outside your home country, including outside the European Economic Area (EEA) and the United States. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to improve and personalize your experience. You can manage cookie settings through your browser. For more information, see our Cookie Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The “Effective Date” at the top of this policy will be updated accordingly. We encourage you to review this page regularly.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: [email protected]
Website: https://proteinmeallab.com